The most powerful Shide Thanksgiving customer warm

2022-08-05
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Lishide Thanksgiving customer warm spring service bank enters Handan City, Hebei Province

lishide Thanksgiving customer warm spring service bank enters Handan City, Hebei Province

China Construction Machinery Information

Guide: one day's plan is in the morning, one year's plan is in the spring. Before the Lantern Festival in 2013, with the blessing of the new year, the North China regional marketing service team of Rexroth has started a visit to thank customers for their service. The team visited Shenjiazhuang coal mine in Fengfeng mining area of Handan for the first time. The excavators in this area with high fatigue life can reach 50000 times

one day's plan is in the morning, and one year's plan is in the spring. Before the Lantern Festival in 2013, with the blessing of the new year, the North China regional marketing service team of Rexroth has started a visit to thank customers for their service

the visiting team came to Shenjiazhuang coal mine in Fengfeng mining area of Handan city for the first time. The excavators in this area are mainly broken and the working environment is poor. The customer, boss Wang, owns two 22 ton excavators of Rexroth. One is crushing the cement road and the other is digging. The service engineer conducted detailed inspection and maintenance on the two excavators, timely replaced the new engine oil, engine oil filter element, diesel filter and air filter, etc., ensured the normal use of the excavator, communicated with the customer and the excavator driver about the use of the excavator, and explained to the driver the precautions and inspection items for the new spring start of the excavator, as well as the daily operation and maintenance items. The customer felt very warm and reassured when he saw (4) the selection of cycle torque level and the attentive and professional service provided by the service personnel

the visiting group then came to the construction site of boss Wang in Guantai Town, Ci County, Handan city and saw lishide sc230.8 The excavator is working on the beach. As soon as the visiting team arrived at the site, they promptly carried out a comprehensive inspection and test run of the whole vehicle. From the engine air filter, oil and fuel system, to the main valve of the main pump of the hydraulic system, to the decontamination of the control valve in the cab, etc., by the boarding mechanism, it ensured that the whole vehicle construction of the excavator was smooth and normal. Rexroth service personnel had a deeper communication and exchange with the excavator driver on the operation specifications, maintenance methods and relevant safety precautions, They also presented the customer with relevant accessories and thanked the customer for their support

wherever the Rexroth service team goes, it actively, timely, effectively and thoroughly deals with customer problems on site, without dragging the water, leaving no problems, and eliminating customers' worries. With a sincere attitude, professional service skills, and fast and efficient handling of problems, Rexroth service team has won praise from customers and brought value-added returns to customers. The pace of visiting Handan customers will continue

since lishide engineering machinery products entered the Hebei market, lishide's complete product series, reliable product quality, considerate and professional after-sales service have won the love and support of many Hebei customers and provided customers with more choices. The new year is a year for the company to win with service and create a service brand. All service officers and men should take customer satisfaction as the purpose and "one-to-one" all-weather solutions to customer feedback, By improving the service management capability and providing value-added services to customers, the emissions of CO2 and SO2 of more than 64 million tons can be reduced in China to build a gold medal service brand

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